Export of Data
By using GoGlobie, you authorize GoGlobie to use your information in the United States, Canada, Ireland and any other country where GoGlobie operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those applying in the country in which you reside. We will only transfer personal data to these countries where permitted to do so by law and we will take steps to ensure that your personal information continues to enjoy appropriate protections.
Information Collected or Received
To use our platform, you will need to provide us with a valid email address and you may be able to choose a username. Depending on the services you choose, we may collect additional information, for example: information in private channels like Conversations, billing or payment information, a telephone number, and a physical address. Please note that for security and performance reasons, such content may need to be accessed by certain GoGlobie personnel from time to time.
Your username is publicly displayed and connected to your GoGlobie activity. Other people may see the date you joined; ratings, reviews and related photos for items you purchased or sold; your profile information; items you listed for sale; your shop pages and policies; your favourites, followers and those you follow; sold item listings and the number of items sold; and comments you post in our community spaces. You may optionally choose to provide and publicly display your full name and other personal information (such as birthday, gender and location).
You may connect to GoGlobie with an external application, in which case GoGlobie may receive information from that other service, as explained below.
We use technologies such as cookies, clear gifs, log files and flash cookies for several purposes, including to help understand how you interact with our site and services, in order to provide a better experience.
Uses and Sharing
We use the information that we gather from you users in a number of ways. For example, if you purchase an item, we’ll share your shipping information with the seller; we could use your forum suggestions to improve our services; we use data analytics and work with certain third-party service providers for targeted online and offline marketing; and of course, we use your email address to communicate with you. We also partner with service providers and other third parties that collect, use, promote, and analyze information about GoGlobie members and visitors.
Information Collected or Received
As an GoGlobie member you are required to provide a valid email address at registration and you may be able to choose a username or alias that represents your identity on GoGlobie.
Depending on which services you choose to use, GoGlobie may require additional information to provide the service, such as a shop name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical postal address. We may store credit card information and use it for both billing and payment purposes. GoGlobie may contact individual shop owners to confidentially request more information about their shops or items listed on the Site, or to ensure compliance with our rules and applicable law. Certain products or services on GoGlobie may require you to complete an application; information you submit through the application processes will not be displayed publicly and will only be used internally by GoGlobie, unless otherwise specified.
You may optionally choose to provide and publicly display your full name and other personal information (such as birthday, gender, location) in connection with your account and activity.
Your username, GoGlobie ID or alias is publicly displayed and connected to your GoGlobie activity. Other people may see the date you joined, reviews, ratings, profile information, items listed for sale, shop pages, sold item listings, and comments in community spaces.
GoGlobie automatically receives and records information from your browser or your mobile device when you visit the Site or use the Apps, such as your IP address or unique device identifier, cookies and data about which pages you visit on the Site or on the Apps and stores it in log files. We may combine this automatically collected information with other information we collect about you. This information helps us to prevent fraud and keep the Site and Apps secure, analyze and understand how the Site and the Apps work for members and visitors, and provide a more personalized experience for members and visitors.
When you use the Apps, you may choose to share your geo-location details with GoGlobie in order to use our location-based services. If you have provided your location details but would no longer like to share that information, you may opt out of those services through the settings on the Apps or on your mobile device. We will only share your geo-location details with third parties (like our mapping providers) for the sole purpose of providing you with those services. You may also enable the Apps to access your mobile device’s camera to upload photographs to GoGlobie.
Some members or visitors may connect to GoGlobie or register a GoGlobie account using an external third-party application, such as Facebook, or an app developed using the GoGlobie application programming interface (API). GoGlobie may receive data from those connected third-party applications. Connecting your GoGlobie account to third-party applications or services is optional, and when you connect your account to an external app, you will be granting GoGlobie permission to receive information from the third-party applications. You can also choose to share some of your activity on GoGlobie on certain social media networks which are connected to your GoGlobie account.
GoGlobie may receive or obtain information (for example: an email address or IP address) about a person who is not yet a registered GoGlobie member (a “non-member”) in connection with certain GoGlobie features, such as when a non-member subscribes to an GoGlobie newsletter, a member invites a non-member to visit the Site, a member uploads non-member information using the contact uploader feature, a non-member engages in a transaction, or a member sends a gift card code to a non-member. Non-member information is used only for the purposes disclosed when it was submitted to GoGlobie.
GoGlobie also collects certain information from both members and non-members who visit websites hosted by the Site. This information may include your IP address or unique device identifier, and cookies and data from the pages you visit.
Choice & Control
We know that members of our community value having control over their own information, and therefore GoGlobie gives you the choice of providing, editing or removing certain information, as well as choice over how we contact you.
You may change or correct your GoGlobie account information (except your username) on the Site. You may also remove certain optional information on the Site that you no longer wish to be publicly visible on the Site, such as your full name.
For various reasons, GoGlobie may send you messages about our services or your activity. Some of these messages are required, service-related messages for members (such as transactional messages or legal notices). Other messages are not required, (such as newsletters), and you can control which optional messages you choose to receive by changing your settings in your account.
If you have chosen to connect your account to an external, third-party application, such as Facebook, or an app developed using the GoGlobie API, you can change your settings and remove permission for the app by changing your account settings.
You may connect directly with your email service provider, your mobile device’s address book, or a social network account to import your contacts to GoGlobie. We do not retain the login information for your email service, mobile device, or social network site. You may be able to search for people you know by email address or phone number on the Site or by connecting to your mobile device’s contact list through the Apps. Finding your friends on GoGlobie helps you connect with them on our platform. For example, you can follow another member’s public activity, such as public Favourites. When you begin following another member’s activity, they will receive an email notification (unless a member has opted-out of receiving this type of email).
Messages from GoGlobie
On occasion, GoGlobie will contact you. Primarily, these messages are delivered by email or by push notifications, and every account is required to keep a valid email address on file to receive messages. GoGlobie may contact you by telephone to provide member support or for transaction related purposes if you give us permission to call you. Additionally, GoGlobie may send you an SMS message or physical mail in order to provide you with customer support or to provide you with information about products and features you may find of interest.
Some messages from GoGlobie are service-related and required for members. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, and correspondence with GoGlobie’s support team. You may not opt out of receiving service-related messages from GoGlobie, unless you close your account.
GoGlobie may also send you messages related to certain features or your activity on the Site or Apps. GoGlobie may send you news or updates about changes to our Site, Apps, or services. From time to time, we may develop new types of messages and share them with you to inform you about our services. Primarily, members will receive these messages via email or push notifications through the Apps.
GoGlobie offers optional email newsletters. When you register for an account, or choose to subscribe to a newsletter, you will receive newsletters from us. Newsletters are available to both members and non-members. Members may subscribe or unsubscribe from optional newsletters under account settings or by following the instructions contained in the newsletter emails. Non-members may subscribe by providing an email address, which will only be used by GoGlobie for these newsletters. Non-members may unsubscribe from newsletters by following the instructions contained in the newsletter emails.
GoGlobie is both a marketplace and a community. We offer several features that allow members to connect and communicate in public or semi-public spaces, such as Forums and Teams. Please use common sense and good judgment when posting in these community spaces or sharing your personal information with others on GoGlobie. Be aware that any personal information you submit there can be read, collected, or used by others, or could be used to send you unsolicited messages. GoGlobie generally does not remove content from community spaces, and your posts may remain public after your account is closed. You are responsible for the personal information you choose to post in community spaces on GoGlobie.
Information Uses, Sharing & Disclosure
We respect your privacy. GoGlobie will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy. We generally use the information to provide and improve our services and products, for billing and payments, for identification and authentication, for targeted online and offline marketing, to contact members or interested parties, and for general research and aggregate reporting.
GoGlobie limits access to your personal information by GoGlobie personnel to those whom we believe reasonably need that information to provide products or services to you or in order to do their jobs.
GoGlobie may share demographic information with business partners, but it will always be aggregated and anonymised, so personally-identifiable information is not revealed.
GoGlobie may engage third party companies and individuals (such as payment processors, research companies, analytics and security providers) to help provide our services. These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to GoGlobie not to disclose or use your information for other purposes.
We can only speak for ourselves; this policy does not apply to the practices of third parties that GoGlobie does not own or control, or individuals that GoGlobie does not employ or manage. If you provide your information to others, different practices may apply to the use or disclosure of the information you provide to them. GoGlobie does not control the privacy policies of third parties, including other GoGlobie members. GoGlobie is not responsible for the privacy or security practices of GoGlobie members or other websites on the Internet, even those linked to or from the GoGlobie Site or Apps. We encourage you to ask questions before you disclose your personal information to others.
The security of your personal information is important to us. Your GoGlobie account information is protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully, and keeping your password and computer secure, such as by signing out after using our services.
GoGlobie encrypts sensitive information (such as credit card numbers) using secure socket layer technology (SSL). GoGlobie follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once GoGlobie receives it. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we can’t guarantee its absolute security.
GoGlobie will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active, or as needed to provide you services. If you no longer want GoGlobie to use your information to provide you services, you may close your account. GoGlobie will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please note that closing your account may not free up your email address, username, or shop name for reuse on a new account.
You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law, we may update or delete your personal data accordingly. We’ll respond to your request within a reasonable timeframe.
If you are a GoGlobie member, you can access, correct, change, and delete certain personal information associated with your account by visiting your GoGlobie account settings.
We may update this policy from time to time. If we believe that the changes are material, we’ll definitely let you know by doing one (or more) of the following: (1) posting the changes on the Site and Apps, (2) sending you an email or message about the changes, or (3) posting an update in the version notes on the Apps’ platform. That way you can decide whether you want to continue using the Site or Apps. Changes will be effective upon the posting of the changes. You are responsible for reviewing and becoming familiar with any changes. Your use of the Site or App following the changes constitutes your acceptance of the updated policy.